Customer Service Executive
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Job Id: 00276
Company: Technocare
Gender: Male, Female
No. of Vacancies: 2
Qualification: Bachelor of Commerce / Bachelor of Science/Veterinary / MBA-Mktg
Experience: 2 - 5 yrs
Employment Type: Full Time
Key Skills: Networking skills, Good convincing skills
Location: Abu Dhabi , Dubai
Job Description
Reporting to the Centre Manager, the ideal candidate will be responsible for handling customer care desk and ensuring smooth and efficient service operations with proper coordination between the customer and the technical desk. The main objective of the position is to achieve total customer satisfaction by optimising service efficiency :-
1) Attend to walk-in customers and perform log-in and acknowledgement of customer complaints
2) Arrange dealer unit collection and delivery activities ensuring turn-around time expectations set by the management
3) Provide telephonic support to end customers
4) Check estimation details of all brands and hand over to technicians for closing the job order.
5) Deliver repaired and ready device to walk-in customers and receive defective device
6) Send third-party repair device to warehouse for onward repair
7) Account for daily collection and generate reports for the management
Person Specification
Prior experience in a similar job is preferred, good communication skills and responsiveness, customer service skill and accuracy and promptness.
Key Account Executive
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Job Id: 00277
Company: KGT
Gender: Male
No. of Vacancies: 5
Qualification: Any
Experience: 2 - 5 yrs
Employment Type: Full Time
Key Skills: Competition Aware, Networking skills, Presentable, Good convincing skills
Location: Abu Dhabi , Ajman , Dubai , Fujairah
Job Description
Reporting to the Key Account Manager, as a successful incumbent, your key job responsibilities will be :-
• Achieve set sales and collection targets for handsets and accessories;
• Retain the existing dealers and add new ones to the channel;
• Stock the product range in the channel;
• Maintain visibility of the range and POS material in the channel;
• Collect market feedback from time to time on the Company’s product as well as keep abreast on the activities of the competition;
• Provide info about new product launch and details to market;
• Collect payments on time; Plan and supervise day-to-day activities of the Merchandisers;
• Display products, brochures, etc., appropriately to attract customer attention;
• Train, demonstrate and educate all counter-staff and merchandisers on all existing and new products and services;
• Prepare and maintain appropriate reports to the management;
• Recommend to Management and Implement targets and incentive schemes for the location staff of the customer;
Person Specification
Outgoing personality with inborn selling ability. Should have experience in handling Key Accounts, Ability to generate report and provide market intelligence information. Prior experience in training and performance managing field guys is crucial.
Finance Executive
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Job Id: 00278
Company: KGT
Gender: Female, Male
No. of Vacancies: 2
Qualification: ACCA / Bachelor of Commerce / CA-Inter / ICWA / ICWA-Inter / M.Com
Experience: 2 - 4 yrs
Employment Type: Full Time Key Skills:
Location: Dubai
Job Description
• Ensure Monthly Accounts and certifying them as True and Fair
• Maintain and ensure accurate accounting information;
• Ensure timely payments to Principals & Local Suppliers;
• Facilitate and ensure timely collection of debts
• Support the Unit for all its financial requirements on time and without any delay;
• Liaise with banks for LC opening / negotiation / amendments / Document collection and various accounts information;
• Ensure strict compliance to Policies & procedures of the Group / Internal control procedures, highlight deviations & suggest ways and means of continuous improvement;
• Provide commercial assistance to the Group and explore various avenues to provide complete financial support to the Unit;
• Conduct physical verification of stock at the end of every month;
• Present periodic MIS Report including Exception Reports within the deadline date;
• Ensure efficient working capital management through support to the Finance Manager
• To maintain accurate and updated accounts records at all times
• To provide timely information to Management to support operations and business decisions
• To ensure internal control;
Person Specification
Eye for minute details and feel for figures which will help decide on the course of the business / viability of the Project, good analytical and IT skills
Financial Controller
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Job Id: 00279
Company: KGT
Gender: Male
No. of Vacancies: 1
Qualification: ICWA / CA / ACCA / CA-Inter
Experience: 5 - 6.1 yrs
Employment Type: Full Time Key Skills: Competition Aware, Networking skills, Good convincing skills, Persuasiveness
Location: Dubai
Job Description
• Effective day to day management of Finance to enable smooth functioning of the business.
• Present accurate and timely financial information to top management to facilitate timely decision-making.
• Timely completion and presentation of the Annual financial audited accounts in liaison with statutory auditors.
• Red flag reporting to Head – Group finance to highlight critical factors relating to Finance/Accounts and commercially acceptable practices.
• Effective internal control of the various functions within the unit to ensure fiscal discipline within the unit
• Ensure cost-effective and efficient Information Systems that facilitates business and protection of data and approve IT initiative as part of IT committee.
• Ensure all debit notes/invoices are raised and follow up for payments on time and also effectively ensuring the revenues are realized on time
• Ensure timely payment to partners with the time schedule
• Assist the CEO, Distribution & Services in developing new business and initiatives
• Ensure the maintenance of effective relationships with the service partners in terms of the finance/accounting function
• Red-flag areas of concern in a proactive manner as well as it happens
Person Specification
Quick decision making
Maturity and experience in handling complex situations
Man management skills
Ability to write deatiled financial reports
Corporate Sales Executive
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Job Id: 00280
Company: KGT
Gender: Male
No. of Vacancies: 1
Qualification: Any
Experience: 0 - 3 yrs
Employment Type: Full Time Key Skills: Good convincing skills
Location: Abu Dhabi , Ajman , Dubai , Fujairah , Ras al-Khaimah , Sharjah , Umm Al Qaiwain
Job Description
Reporting to the Corporate Sales Supervisor, the ideal candidate's key responsibilities will be:-
1. Selling SIM cards / consumer plans/operator services to corporate customers
2. Giving timely sales reports
4. Educating customers on the latest offers and promotions
5. Validating customer documents and ensuring accurate documentation
6. Ensuring repeat business from institutional customers
7. Increasing penetration of the brand in the market with a high volume of conversions
Person Specification
Prior experience in selling to corporate customers/dealers or target driven candidates with the potential to handle sales. Candidate should preferably have Telecom/FMCG/Banking industry experience. Good convincing skills, ability to communicate effectively in multiple languages, persuasive, presentable, excellent interpersonal skills, social networking awareness, desire to prove and competition aware are other qualities we are looking for.
Willing to work in shifts and to relocate within the UAE as deemed necessary for the business.
Contuct:
PO Box 44921
Office 4601, 46th Floor, Vision Tower 1,
Burj Khalifa Area, Business Bay, Dubai
Mob: +9714-4533006
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